IT'S A LITTLE LONG, BUT HAS THE MOST ASKED QUESTION. I'M TRYING TO BE UPFRONT VS ACTING LIKE THE OTHER GUY OUT TO SCAM YOU AND YOUR $$

Q. Do you do weekly house trash pick up?

A. I get 10-15 call a week on this so I try to help people and point them to the best I have found so far. I hear lots of stories about so and so not picking up, over billing, horrible, unwilling, and mean phone customer service people. Remember they don't know you or care about you its just a job for money and that it.

NO, but I use https://www.republicservices.com/

We have had them for 3 years now and give me a better price then the other trash companies. My wife and mother like them cause there on time each week, and have never missed my trash pickup. Unless I hauled it in my dumpster that week. YA YA I don't know why a dumpster guy has a weekly pick up either lol

Q. What extra charges are there?

A. We ask what your putting in the dumpster so we can figure out what the weight of the stuff your putting in is. By doing this we know the price vs talking to you about cubic yards, extra fee over so many metric tons, and any other scam they know and use to try and confuse the average person. ONLY TIME PRICE WOULD CHANGE IF YOU FORGOT A TON OF SHINGLES OR FLAT OUT LIED AND THINK WE ARE STUPID. HIDING THINGS DON'T WORK IN 2018. IN 2030 90% OF ALL WASTE IN KENT COUNTY WILL BE SORTED BY HAND/MACHINE AND RECYCLED..

THE KENT COUNTY LANDFILL CHARGES YOU EXTRA FEE FOR THE FOLLOWING

BEFORE YOU FREAK OUT............ I'LL HELP ON THESE IF YOU READ FOR A MIN AFTER THEM AND WORK WITH ME VS AGAINST. UNLESS YOU WANT TO JUST PAY IT..

Tires
Tires (up to 42” diameter) $4.00 each
Large Tires (over 42 - 50” diameter) $6.00 each
Propane Tanks (20 LB or less) $3.00 each
Propane Tanks (larger than 20 LB) $25.00 each
Appliances (with & without Freon) 

All contents must be removed prior to acceptance.

$20.00 each
Mattress or box spring $10.00 each
TVs & Monitors have recycling fees:

Kent County resident, 27" or smaller $20.00
Kent County resident, greater than 27" $40.00
Non-Kent County resident, 27" or smaller $30.00
Non-Kent County resident, greater than 27" $50.00

***ONLY 3 ITEMS I WILL ASK ABOUT ARE TV'S, TIRES, AND MATTRESSES OR BOX SPRINGS***

TV'S THERE IS A PLACE IN GRAND RAPIDS THAT WILL TAKE FOR FREE

MATTRESSES/BOX SPRING WE CAN NOT GET AROUND. SORRY $10 EACH ON THEM

TIRES GIVE ME A CALL AND WE CAN HELP GET RID OF MOST FOR $2 OR LESS..

Appliances/PROPANE TANKS CAN BE FREE IF YOU PUT THEM ON THE BACK OF THE DUMPSTER SO WE CAN UNLOAD BEFORE WE GO TO THE LANDFILL.. SAME ON ELECTRONIC OR METAL PUT IT IN BACK OR IN BACK ON TOP.

THIS LEADS ME TO THE NEXT BIGGEST PROBLEM!!!

PEOPLE THINK WE ARE STUPID, AND HIDING STUFF IN THE MIDDLE OR BOTTOM OF THE DUMPSTER DON'T WORKS IN 2018.. IT DON'T. IN CASE YOU MISSED THAT .. IT DON'T WORK ANYMORE.. MAYBE 30 YEARS AGO IT DID. EVERY LOAD I DROP THE FRONT END LOADER GUYS SPREAD IT OUT BEFORE I GET THE BACK DOOR OF THE DUMPSTER CLOSED, AND RADIOS THE OFFICE OF THE EXTRA CHARGE IN YOUR LOAD EACH TIME, AND ATTACHES IT TO YOUR NAME, ADDRESS, AND PHONE NUMBER.

***HIDING STUFF IN DUMPSTER DON'T WORK***

IF I HAVE TO CALL AND ASK YOU TO PAY AGAIN FOR EXTRA FEE FOR THE LANDFILL AND YOU PAY THEN THANK YOU.. IF YOU DON'T WANT TO PAY FOR YOUR EXTRA FEE ITEMS FROM YOUR HOUSE. I WILL JUST RETURN YOUR ITEM WITH A LOT MORE. DON'T WASTING MY TIME CALLING AND DRIVING BACK OVER.. I'M HERE TO HELP SAVE YOU MONEY.. NOT PLAY GAMES.

Q. WHEN THEY BRING THE DUMPSTER CAN YOUR EMPLOYEE BACK UP GOOD.

A. NO CAUSE WE HAVE NONE.. I DON'T TRUST OTHER PEOPLE TO DO A GOOD JOB. MYSELF, MY WIFE, OR OLDEST DAUGHTER ARE THE DRIVERS. THEM GIRLS CAN PROBABLE BACK UP BETTER THEN MOST MEN TWICE THERE AGE.. BESIDES MOST OF MY CUSTOMERS WANT IT IN A HARD SPOT CLOSE TO THE DOOR OR JOB VS WALKING A MILE.

Q. CAN YOU PUT THE DUMPSTER HERE OR THERE OR OUT BACK..

A. WE WILL TRY AND PUT IT WHERE YOU WANT IT OR HELP FIGURE OUT THE BEST SPOT. I'M NOT UP TO DATE ON HAVING THE DUMPSTER ON CITY STREETS. SOME ARE OK WITH IT. OTHER GIVE A DAY OR MORE. WE CAN JUMP THE CURVE AND PUT IT ON THE FRONT LAWN OR SOMETHING LIKE THAT SO YOU DON'T HAVE TO HAVE THE CITY KNOWING WHAT YOUR DOING OR IF THEY CHARGE FEE FOR PERMITS.

Q. I'M DOING SHINGLES DO YOU TAKE THEM?

A. YES, TRY AND KNOW HOW MANY SQUARE U HAVE OR NUMBER OF BUNDLES YOUR PUTTING BACK ON. HOW MANY LAYERS OF OLD SHINGLES ARE ON THERE ALREADY. (IF YOU LIE/ OR FIND OUT U HAVE ANOTHER LAYER WE JUST RE BILL YOU. WE KNOW HOW MUCH WEIGHT SHINGLES SQUARES AND LAYERS WILL WEIGH) ARE YOU REPLACING PLYWOOD/OSB/BOARDS?..... SHINGLES IS WHERE OTHER GUYS CONFUSE YOU BY DOING THE SO MUCH PER TON AFTER SO MANY TONS/ FIRST SO MANY TONS FREE. WE ASK THESE QUESTION TO GIVE YOU A TOTAL PRICE.. VS A BIG BILL LATER.

Q. I'M TAKING DOWN A ??? X ??? DECK OR SHED. 

A. I THINK IT WILL BE HARD TO PUT IT IN A 10 YARD DUMPSTER. YOU SHOULD GO WITH A 15 YARD AND YOU WILL BE FINE.. OK I WANT A 10 YARD. JR SAYS OK THEN. NOW YOU FIND OUT YOU CAN NOT GET IT ALL IN A 10 YARD. NOW YOU HAVE TO RENT ANOTHER DUMPSTER VS JR EXPERIENCE IN LOADING DUMPSTER FOR YEARS. ASK YOURSELF THIS. HOW MANY DUMPSTER HAVE YOU EVER LOADED? ME AND MY WIFE LOADED 4 IN ONE LONG DAY. ITS NOT THAT IM TRYING TO SELL U A BIGGER DUMPSTER. I'M TRYING TO STEAR YOU IN THE RIGHT DIRECTION. SOMEONE ELSE WILL RENT THAT DUMPSTER THIS WEEK I HAVE NO DOUBTS. IS GOING CHEAPER DUMPSTER GOING TO COST YOU MORE IN THE LONG RUN???

Q. CONCERT/ DIRT DO YOU TAKE IT?

A. YES FOR SMALL JOBS. MY DUMPSTER ARE LIGHT WEIGHT METAL AND CAN NOT TAKE THE BEATING FROM MACHINES DROPPING THEM 10 FEET IN THE AIR. BIGGER JOBS CALL ME AND DEPENDING ON SIZE I KNOW OTHER PEOPLE WHO CAN HELP.

'Q. CAN I CANCEL OR CHANGE MY DATE FOR FREE?

A. YES WE DON'T MIND AT ALL..(NO CHARGE THANKS FOR LETTING US KNOW) TRY AND GIVE ME A DAY NOTICE. WE PLAN ROUTES AND ARE OUT THE DOOR AT 8AM. IF WE GET TO YOUR PLACE AND YOU GIVE ME THE, I THOUGHT MY OTHER HALF CALLED YOU ANSWER THEN I WILL BILL YOU FOR GAS AND TIME.. HELLO 2018, CALLER ID SO WE CAN LOOK BACK, AND MY BUSINESS PHONE # RECORD CALLS. LOT OF TIME I'M DRIVING AND WRITE IT DOWN WRONG OR CAN'T READ ROAD WRITING. SO I PLAY IT BACK TO GET THE INFO.

Q. WHAT TIME ARE YOU DROPPING THE DUMPSTER OFF?

A. I DO NOT LIKE TO SET A CERTAIN TIME. SEEMS LIKE SOMETHING ALWAYS HAPPEN. FLAT TIRES CAUSE BY NAILS AT LANDFILL, BLOWN HYDRAULIC HOSE ON TRAILER, TRAFFIC BACKED UP CAUSE THERE COWS ON THE ROAD. YOU NAME IT. I'VE BEEN BEHIND CAUSE OF IT.. WE CALL ABOUT 20-45 MINS BEFORE WE HEAD YOUR WAY AFTER THE LANDFILL. IF YOUR HOME FINE IF NOT THAT'S FINE. YOU CAN TELL ME ON THE PHONE WHERE YOU WANT IT, AND IT WILL BE FRESH IN MY MIND VS 4 DAYS AGO WHEN WE LAST TALKED. 50-100 CALLS A DAY LETS SEE IF U REMEMBER.

Q. CAN YOU SET A TIME CAUSE SO AND SO IS GOING TO BE HERE AT XXX TIME?

A. I DO THIS FOR CERTAIN JOBS LIKE ROOFERS, CONTRACTORS, ETC. BECAUSE I KNOW THEY WILL BE THERE AND WAITING.. LAST WOMEN I DID THIS FOR I CALLED, AND HER ANSWER WAS YA PUT IT IN DRIVEWAY WE WILL BE HOME AFTER 4PM.. BUT YOU WANTED IT FIRST THING IN MORNING.. IT WAS A LOST CAUSE.. SO JUST TALK TO ME AND LET ME KNOW WHAT GOING ON AND I WILL TRY AND WORK WITH YOU..

Q. HOW MANY DAYS IS THE DUMPSTER RENTAL FOR?

A. 5 DAYS BUT IF YOU NEED AN EXTRA DAY CALL US. WE TRY AND WORK WITH PEOPLE AND IF WE DON'T NEED IT THAT DAY WE ARE HAPPY TO LEAVE IT..

Q. I'M DONE WITH MY DUMPSTER EARLY WILL YOU PICK IT UP SOONER?

A. SURE WE CAN. MIGHT BE OR MIGHT NOT BE THAT DAY DEPENDS ON OUR ROUTE AND TIME FRAME FOR THAT DAY. BUT HECK YA I'M SURE MOST PEOPLE WANT THERE PARKING SPOTS BACK AND DON'T WANT TO LOOK AT THE DUMPSTER ANYMORE LOL.

Q. JR WE HAD ROOM LEFT AND WANT TO TEAR OUT OUR DECK AND CEMENT PADS NOW..

A. WHEN I PRICE THE DUMPSTER ITS BASED ON ITEM YOU TOLD ME/ WIGHT OF THEM.. SURE YOU CAN PUT THEM IN THERE I WILL CHARGE YOU $10, $20, $40 EXTRA FOR WEIGHT VS RENTING ANOTHER DUMPSTER.. THINK ABOUT IT.. BOXES, CLOTHS, TRASH WEIGHS XXX POUNDS PER HANDFUL. VS CONCRETE THAT WAYS 100'S OF POUNDS PER HAND FULL.. AND DON'T HIDE IT IN BOTTOM.. IT DON'T WORK..  WE PAY THE LANDFILL BY WEIGHT NOT A DUMPSTER FULL.

Q. DO YOU TAKE COMPUTERS?

A. YES, AND SINCE MOST PEOPLE DON'T THINK ABOUT SMASHING THERE HARD DRIVE BEFORE THROWING THEM OUT, I TAKE THE 2-8 SCREWS OUT AND DESTROY IT VS YOUR INFO OUT THERE FOR SOMEONE TO GET.

Q. PAYMENTS YOU ACCEPT?

A. CASH IS BEST, CHECKS (FOR NOW), HATE CARDS CAUSE OF FEES BUT WE TAKE THEM ALL THE TIME CAUSE SOMETIMES I NEVER MEET A CUSTOMER AND WE DO IT ALL OVER THE PHONE.

Q. WHEN DO WE PAY?

A. (THIS WILL PROBABLE CHANGE SOON) AS OF NOW, WHEN WE DROP IT OFF, OR WHILE YOU HAVE IT, OR WHEN WE PICK IT UP. I SAY THIS CAUSE 2 MONTH AGO A GUY PAID ME WITH A CHECK WHEN I PICKED IT UP AND IT BOUNCED. NOW HE WON'T RETURN CALLS, MAILED INVOICES, OR INVOICES ON HIS DOOR.. THATS FINE I BROUGHT HIS STUFF BACK PLUS EXTRA..

Q. HOW MANY DUMPSTERS DO YOU OWN?

A. 15 AS OF JULY 2018. WE ARE STILL GROWING. THAT WHY I SAY BOOK IT AHEAD OF TIME. DON'T WAIT. 3-5 DAYS BEST. SUN, MON, TUE, WED, I SHOULD BE ABLE TO GET YOU A DUMPSTER. COME WEDNESDAY NIGHT OR THURDAY MORNING IM ABOUT BOOKED FOR THE WEEKEND. NOT SAYING EVERY WEEK ITS LIKE THIS BUT CLOSE PATTERN. NOW EACH DAY I GET PEOPLE CALLING ME EARLY AND SAYING WE ARE DONE. THIS IS WHY I SHOULDN'T EVEN SAY THIS PART. YOU, YES YOU WILL BE THE ONE PERSON THAT THINKS IM BOOKED IN REALITY I HAVE 3 DUMPSTER STILL.. SEE EACH DAY I HAVE XXX NUMBER OF DUMPSTER DONE AT JOBS UNLESS SOMEONE CALLED AND ASK FOR EXTRA DAY. OH AND BOOKED FOR THAT DAY MEANS YOU CAN ONLY PICK UP, EMPTY, DROP OFF, PICK UP, EMPTY, DROP OFF SO MANY DUMPSTER IN A DAY CAUSE THE LANDFILL CLOSES AT 5PM. MIGHT NOT MEAN IM OUT OF DUMPSTER ALSO. I BEEN OUT TILL 11PM DROPPING THEM OFF BEFORE.. I TRY AND HELP PEOPLE.

Q. DO YOU ADVERTISE?

VERY LITTLE. 85% OF MY CUSTOMERS ARE REFEREED BY A FRIEND OR FAMILY OR REPEAT CUSTOMERS. EVERYONE CALLS/ OR KNOWS ME AS JR THE DUMPSTER GUY

WE ARE A SMALL FAMILY BUSINESS. MYSELF, MY WIFE, AND MY DAUGHTERS HELP. WE ANSWER THE PHONE FROM 7AM ISH TO 11PM ISH. WHEN SOMEONE IS UP THEY ALL KNOW TO ANSWER THE PHONE. WE TRY AND HELP PEOPLE SAVE THERE MONEY VS PAYING THE BIG COMPANIES PRICES. WE ARE IN SOME CASES UP TO $100 CHEAPER THEN THE OTHER GUYS. REASON IS WE DON'T BELONG TO A FRANCHISE, HAVE A SECRETARY, HAVE EMPLOYEE WHO DON'T CARE, HAVE A COMPUTER GUY FOR A PRETTY WEBSITE ( ITS ALL ME LOL SORRY I TRY). BOTTOM LINE IS WE CUT ALL THESE COST OUT VS MAKING/PASSING IT ON TO YOU THE CUSTOMER COST.. IF YOU THINK THE PRICE IS TO GOOD TO BE TRUE IT ISN'T(IF YOU WANT TO PAY MORE TO FEEL BETTER I'LL TAKE YOUR MONEY) JUST REMEMBER IT JUST A METAL BOX FOR TRASH.. NOTHING SPECIAL.. I ANSWER 99% OF THE NUMBER WHO CALL. I GO OUT OF MY WAY TO HELP. EVEN IF YOU DON'T USE ME I TELL YOU TO WATCH OUT FOR THESE KIND OF SCAMS/FEES. WE SHOW UP ON THAT DAY.. ONCE I HAD TO CANCEL ON SOMEONE IN WINTER OF 2017. TRUCK DIED AND I CALLED THEM RIGHT AWAY, AND THAT WAS THE FIRST DROP THE NEXT DAY WITH MY OTHER TRUCK. I WOULD OF DID IT THAT NIGHT BUT COULDN'T EMPTY THE DUMPSTER CAUSE THE LANDFILL WAS CLOSED. IF YOUR A HAND SHAKE KIND OF PERSON AND DON'T MIND ME TELLING THE TRUTH AND YOU LIKE IT.. GIVE US A CALL ANYTIME. THANKS JR, JEN, AND KIDS

CALL 616-437-1460